RETURN POLICY
Every product sold is “made to order,” which means it is specifically manufactured just for you only after you have placed your Order. Accordingly, we do not accept refunds, returns or exchanges for Orders. We are also unable to make any changes or cancellations to orders after 24 hours from the moment the Order is placed. If you believe you have made a mistake with your Order, please contact us immediately at jacintajonesphotography@gmail.com
SHIPPING
All prints and frames ordered in Australia are produced and shipped from Australia. Shipping is included and no duties are charged.
PRINT ONLY ORDERS
All work is made to order and we allow up to 5 business days to print and dispatch each work. Domestic deliveries can take up to 5 business days in transit. International deliveries can take up to 7 business days in transit.
FRAMED PRINT ORDERS
All work is made to order and we allow up to 4 weeks to print and frame an order.